Suppose your business has just purchased a major business intelligence software tool. You bought it because it would help alleviate your greatest pain points. And you’ve helped contribute to the upward spending trend in enterprise software.
Then your worst fear comes to life.
The account executive who just sold you this new BI software seemingly vanishes. You’ve asked for questions about how to get started and you hear nothing. You send emails into the ether and your voicemails are left unreturned. The vendor has taken your money and run. What a nightmare!
Fortunately this sort of thing is rare.
A more realistic concern is whether your team will have the proper training it needs to implement your new business intelligence software.
That’s because training issues are among the top three reasons that enterprise software implementations suffer, according to the latest BI Survey, which was developed by the Business Application Resource Center. When business intelligence software onboarding is weak, the entire experience is poor.
The report outlines the benefits business intelligence software provide, including:
- Faster reporting, analysis or planning
- More accurate reporting, analysis or planning
- Better business decisions
- Improved data quality
- Improved employee satisfaction
- Improved operational efficiency
- Improved customer satisfaction
- Increased competitive advantage
- Reduced costs
- Increased revenues
- Saved headcount
As company size increases so do implementation times.
“While smaller companies usually have fewer application integration points and less data complexity,” the report says, “their smaller, empowered teams likely play a vital role in helping them move swiftly.”
Of particular note for this article, though, is training—onboarding your organization’s users to brand-new BI software.
“Taken as a whole, the most serious issue arising from the use of BI is a lack of interest from business users,” says the report. “Lack of user interest can stem from a range of issues including culture shock to measurement or inability of the information to impact success and performance.”
This lack of user interest suggests a lack of training resources.
TADA helps to combat the lack of user interest by encouraging our customers to appoint a project champion. That champion builds a team that includes data analysts to ensure successful implementation and onboarding. Plus, because of all the ways TADA powers data analytics, we shrink the learning curve, and, as a result, get your team using TADA more quickly than our competitors.
We want to see you progress and use TADA to turn insights into decisions into results.
There’s no “nightmare scenario” here.
Contact us today to learn how you can get start with TADA for your enterprise.